All bookings are non-refundable and non-transferable. Please understand that we cannot make any exceptions to these refund/rescheduling rules in fairness to all of our customers. Please be sure to read our "Policy" information. Please let us know if you will be unable to attend a class at least 24 hours before your scheduled class. Without this notice, we cannot allow classes to be rescheduled. If class numbers are low, we will notify you via email if class is cancelled and you can then select another class. *Please note that our Pre Classes are a child/parent (or caregiver) class. This is not a drop off class. Please add our email address to your email favorites to avoid communications from going into Junk/Spam: northhillsmanager@flourpowerstudios.com